FREQUENTLY ASKED QUESTIONS
How Do I Schedule a Ride?22
Use our convenient and secure online booking system by clicking the button below.
What Should I Expect?
We ask that guests arrive 15-20 minutes before their ride time to fill out paperwork, listen to a safety demonstration, receive their horse assignment and mount up. On the 1 hour ride, a guide will take you for a walk-trot ride. On the 2 hour ride, you will be allowed to canter if it is safe. Your ride with take you through wooded trails, open meadows and mountain streams. Your guide will inform you of history and interesting facts about the area. At anytime we encourage you to chat with us and ask us questions. We want you to have the most enjoyable ride possible! Pregnant women may not ride.
Is there a horse for my level of experience?
Certainly! We take out first-timers, folks that have ridden before but infrequently and experienced riders all the time. Everyone will ride a horse matched with their individual experience level and size. A safety demonstration is given prior to the ride and will give you the basics of how to ride a horse. All of our trail horses are gentle enough for a beginner rider. We can accommodate those riders who prefer just to walk their horse.
How Much Does it Cost?
Click on the following link for current pricing: https://trackrock.com/trail-rides/
*Prices do not include 7% sales tax.
What about minors riding?
A parent/legal guardian must sign a release form for any minor children prior to mounting any of our horses. If a parent/guardian will not be there, please print a release form from our Horse Camp Page and bring it with you.
Do You Offer Pony Rides?
We do allow parents to lead their child around on a horse near the barn. The cost is $15 per 15 minutes.
Do You Offer any Discounts?
We offer the following discounts:
Local Residents: $5 off per person
Veterans and their immediate family $5 off per person
Group Discounts (10 or more riders) 10% off
For birthday party rides of 10 riders or more, special pricing applies. Call for additional information.
What Should I Wear?
Riders should wear long pants (such as jeans or sweat pants – nothing slick) and closed-toed shoes (such as boots or tennis shoes). Boots/shoes with a short heel are safer than sneakers. In the winter, layered clothing and gloves and a hat helps keep you warm. Helmets are provided free of charge and are not mandatory. However, we highly recommend them.
Do You Have a Weight Limit?
Yes, in order to properly plan, we need to know if a rider’s weight is over 220 pounds. While our maximum weight limit is generally 220 pounds, we now have a few horses that can accommodate up to 275 pounds. Certain safety limitations apply, and is based on availability. Please call us if a large horse is needed.
How Old Must Children Be To Ride?
Children must be at least 2 years old to ride double with an adult. Children under the age of 5 and less than 50 pounds can be accommodated as a “double” with an adult. The charge for a “double” is $10. The combined weight of the adult and child cannot exceed 220 pounds.
Can I Ride Without a Guide?
No, all riders must be taken out by a guide, unless you have brought your own horse to be boarded overnight.
What Should I Tip My Guide?
A gratuity is not included in the price of your ride – but greatly appreciated! If you have had an exceptional ride, 15%-20% is a wonderful gratuity!
Will we see any wildlife?
Wild turkeys, deer, rabbits, squirrels, wood peckers, owls, and hawks have been spotted on rides in the past.
What if rain is in the forecast?
We ride rain or shine. If it is raining too hard or if there is lightening within range, your guide will instruct you to (a) wait in your vehicle until conditions improve or (b) your guide will offer you a rain check. Please keep in mind that North Georgia weather is difficult to predict. Just because it is raining at your hotel does not meant it will be raining at the Stables at the time of your ride. We have to wait to make a determination at the trail head at the time of your ride. If you are not there at the scheduled start time of your ride, we may have to leave without you.
Do you have a Cancellation Policy?
No. But if you cannot make it for your scheduled ride please we would ask you to call us as early as possible so we can accommodate other riders. If you need to reschedule, please email us at email@example.com or call 706-745-5252 at least 72 hours in advance.
Do I need to bring anything?
Most people show up with nothing more than a desire to have fun. You may want to bring: bottled water (water, soda and sports drinks are available for purchase), snacks, a camera, sun glasses, extra cash, insect repellant, sunscreen, a hat/cap, and a riding helmet (we do provide riding helmets). Alcohol is strictly prohibited. If our staff deems any person is intoxicated, we do reserve the right to deny your riding privileges.
How far are you from:
Downtown Atlanta – 2 hours
Chattanooga, Tennessee – 2 hours 15 minutes
Blue Ridge, Georgia – 40 minutes
Blairsville, Georgia – 15 minutes
Murphy, North Carolina – 45 minutes
Helen, Georgia – 38 minutes
Dahlonega, Georgia – 53 minutes